How We Work
We pride ourselves on being the easiest to order from & work with.
Ordering Online
Opening Times
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Where We Deliver
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Why We Have a Minimum Spend
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Help with Quantities
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Dietaries & Allergies
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Servewear & Extras
Styling Kits
Assemble Your Own Display
Want the beauty & theatre of a 'grazing table' display, but with no styling fees or equipment collection costs?
For as little as £108? No problem.
When your styling kit is hand delivered to you, simply arrange (in a few minutes) with the help of our handy styling guide, with your selection of platters & you're all set!
These kits (which you keep!) include wooden stackers, pre-arranged foliage/floral vases & our styling guide!
Loyalty Scheme
Get 10% discount with your 5th Order
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When is food prepared by GRAPE & Fig?
Frequently asked question
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Pre & Post Customer Care
Frequently asked question
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Delivery
Frequently asked question
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How to Enjoy Your Order
Firstly, Thank You
Thank you for choosing us, it honestly means the world. Our mission is simple; to create unforgettable communal food which transforms gatherings by bringing people together. Every single product is curated with passionate intent & handmade with locally sourced, seasonal & fresh produce each morning in our kitchens.
What Happens Now?
Your order is confirmed & you should have received an order confirmation (check your junk if not). Please make sure all details are correct (especially date, delivery slot & allergy/dietary requirements) & contact orders@grapeandfig.com should you have any questions.
On the day of your delivery, an email will be sent to let you know your order is on it’s way to you!
Food For Thought
If you haven't already, you can add on plates, cutlery, napkins, tongs, wine, prosseco, foliage, honeycomb or chutney & much more online. Purchase these additional items, under 'Store Pick-Up' at checkout (so that you don't pay for any extra delivery fees!) & let us know the order number via email & we will connect together your original & new orders for you in the system backend.
Delivery
If there are any delivery access issues (such as no loading bay, lack of accessible parking outside etc), we kindly ask to be notified before delivery. If our courier drivers are unable to leave the delivery vehicle for any reason, they will call to ask for someone to come to meet them.
Platter Care
All platters are transported chilled & need to be placed in a fridge immediately on arrival. They are also extremely fragile, therefore need to be handled with extreme care on arrival & kept very flat.
We think of everything so you don't have to
Beautiful branded boxes, that you won't want to throw away
Branded sign to display alongside platter(s)
General allergy notice card & menu (with allergens) included in every platter
Cheese & Charcuterie map, showing you where your produce is made in Britain
Thank you card with 'How To Enjoy' instructions
Complimentary crackers come as standard on all cheese-based platters
Flexible & specific delivery options for your convenience & trusted courier you can rely on
